Legal
Distance Sales Agreement
Applies to purchases of paid plans and add-ons under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
Last updated: Oct 13, 2026
Draft
This text is a draft and will take effect after legal review. Bracketed fields (e.g. [Company Legal Name]) will be completed before publication.
1. Parties
Seller: [Company Legal Name], [Address], Tax office/number: [tax office and number], MERSIS: [MERSIS number], email: [support email address].
Buyer: the person purchasing with a Sociaqivo account whose billing details are entered at checkout.
2. Subject
This agreement sets out the rights and obligations of the parties regarding the sale and performance of subscription plans and add-ons (e.g. credit, social account, member or automation packs) ordered electronically on sociaqivo.com.
3. Service, price and payment
The name, term, scope (limits, credits, features), total price including taxes and currency of the service are shown in the order summary and on the invoice. Payment is made by credit/debit card (iyzico) or wire transfer. With wire transfer, the service is activated once payment is received within the invoice due date.
4. Performance
The service is assigned to the Buyer's project electronically, immediately and continuously after payment is confirmed. There is no physical delivery.
5. Right of withdrawal
Under Article 15/1-(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly in electronic form or intangible goods delivered instantly to the consumer. By confirming the order the Buyer agrees that performance starts immediately and acknowledges that the right of withdrawal is therefore lost.
If performance has not yet started (e.g. an order awaiting wire transfer), the Buyer may abandon the order without paying. Refund terms are described on the Refund Policy page.
6. General provisions
The Buyer confirms having read the preliminary information form, this agreement and the Terms of Service before ordering. The agreement is concluded electronically and stored in the Buyer's account.
Disputes are handled by the consumer arbitration committees at the Buyer's place of residence or where the transaction took place, within the monetary limits announced by the Ministry of Trade, and by consumer courts above those limits.